Returns & Exchanges

At Mandaue Foam, we strive to ensure your home is filled with products you love; however, if you are not entirely satisfied, we offer a flexible return and exchange policy within 7 days of receipt.

Return Process

• 1.
  Check Eligibility

  Ensure the item is in its original condition, unused, and with all packaging intact, accompanied by the original sales invoice or delivery receipt.

• 2.
  Contact Customer Support

  Notify our team via email or visit the nearest Mandaue Foam showroom to initiate your return request and provide photos of the item if applicable.

• 3.
  Item Inspection

  Our quality assurance team will inspect the furniture or accessory to verify the claim, whether it involves a manufacturing defect or a change of heart.

• 4.
  Resolution and Processing

  Once approved, you may opt for a direct exchange for a similar item, a store credit voucher, or a refund depending on the original payment method.